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Returns Policy

Last updated: 6/1/2026

Because products are custom-made to your design, returns are limited.

Our Policy

We do not accept returns for preference issues such as size or color selection.

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Damaged or Defective Items

If an item arrives damaged or defective, contact us with photos and your order ID. We will arrange a replacement where appropriate.

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How to Request Help

Use the contact page with your order ID and a description of the issue.

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Contact

Returns Policy | Carbonat.io