Privacy Policy
Last updated: August 2025
This Privacy Policy explains how Carbonat collects, uses, and protects your personal information when you use our elemental word design service.
1. Information We Collect
Account Information: When you create an account, we collect your email address and encrypted password.
Order Information: When you make a purchase, we collect shipping addresses, payment information (processed securely through Stripe), and order details.
Usage Data: We collect information about how you use our service, including search queries for word elementalization and design preferences.
Generated Content: We store the designs you create and the words you elementalize to provide our service.
2. How We Use Your Information
We use your information to:
- Provide and improve our elementalization service
- Process orders and handle shipping through our print-on-demand partners
- Send order confirmations and shipping notifications
- Provide customer support
- Prevent fraud and ensure service security
- Comply with legal obligations
3. Information Sharing
We share your information only as necessary:
- Print Partners: Shipping information is shared with our print-on-demand partners (Printify) to fulfill orders
- Payment Processors: Payment information is processed by Stripe and PayPal according to their privacy policies
- Service Providers: We use AWS for hosting and data storage with appropriate security measures
- Legal Requirements: We may disclose information when required by law or to protect our rights
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including encryption, secure authentication, and regular security reviews to protect your data.
5. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us to exercise these rights.
6. Contact
For privacy questions, contact us through the contact page. Contact